Turnio - Turn is currently experiencing upstream issues related to Meta's CAPI service – Incident details
All systems operational
Turn is currently experiencing upstream issues related to Meta's CAPI service
Resolved
Major outage
Started 5 months agoLasted about 7 hours
Updates
Resolved
Resolved
Meta has resolved the issue:
https://metastatus.com/whatsapp-business-api
We have recovered from an earlier outage impacting Cloud API, and services have now been restored. We apologize for any inconvenience that this may have caused.
Update
Update
Nature of issue:
We have received notification from Meta that there are some disurptions to the Cloud API. Their latest update reads as follows:
"Our engineering teams have identified the root cause of the medium disruptions impacting webhooks on WhatsApp Cloud API. We are currently deploying the fix and the expected deployment time is in 8hours. We will provide another update within 4 hours or sooner if additional information is available."
To follow this issue more closely, see https://metastatus.com/whatsapp-business-api
When it started:
This issue started on 5th of February 2025 at 08h11 UTC.
When can we expect next update:
We will provide another update when Meta next publishes an update. This is unfortunately an upstream issue, but we will do our best to mitigate any fallout, should it occur.