Turnio - Turn is Currently Experiencing issues related to journey processing – Incident details

The issue has been resolved, and the application is stable again. We deeply regret any inconvenience this has caused. We’re continuing to work on improvements to prevent this from happening again Please don't hesitate to contact Turn support for assistance.

We have taken measures to optimize our infrastructure in response to changing traffic conditions. We deeply regret any inconvenience this may have caused. If you continue to experience any issues, please don’t hesitate to reach out to Turn support for assistance.

Nature of issue: We’re seeing a backlog and as a result delayed journey processing and that we’re investigating the underlying cause. When it started: This issue started on January 30th 2025 at 10am UTC -3. Our engineering teams are investigating the issue. When can we expect next update: We will provide another update when additional information is available.