Turnio - Delays in Journey processing – Incident details

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Delays in Journey processing

ResolvedMajor outage8 hours 31 minutes
  • ResolvedUTC
    Journey processing is functioning as expected.
  • UpdateUTC
    We are experiencing delays in journey processing due to rate limiting being applied by the WhatsApp api on certain accounts. We are investigating and escalating the root causes. We will provide and update as soon as we have more details to share.
  • InvestigatingUTC