Turnio - Sandboxes aren't working on turn.io – Incident details

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Sandboxes aren't working on turn.io

ResolvedMajor outage4 hours 52 minutes
  • ResolvedUTC
    Fixed routing for sandboxes on Cloud API.
  • IdentifiedUTC
    We have identified an issue with the Sandbox accounts. Sandboxes are not working as expected. The above issue is impacting all customers on our shared cluster at https://whatsapp.turn.io. Private cloud customers are not affected. We are working to resolve the issue as quickly as possible.
  • InvestigatingUTC