Turnio - Delay in message processing – Incident details
All systems operational
Delay in message processing
Resolved
Major outage
Started almost 3 years agoOctober 04, 2023Lasted about 2 hoursOctober 04, 20239:0310:48 AMUTC
Updates
Resolved
UTC
Resolved
UTC
The issue is been resolved.
Update
UTC
Update
UTC
One of the servers in the pool of available servers is misbehaving and is automatically being replaced, causing restarts of various services in Turn. These restarts can cause message delivery delays and disconnects in the user interface. It is impacting all customers on our shared cluster at https://whatsapp.turn.io. Private cloud customers are unaffected.
We are working to resolve the issue as quickly as possible.