Turn interface is not loading

Resolved

Major outage

Started about 3 years agoApril 25, 2023Lasted about 4 hoursApril 25, 20236:009:46 AMUTC

Updates

Resolved
April 25, 2023 at 9:46 AMUTC
Resolved
April 25, 2023 at 9:46 AMUTC
Turn interface is now loading for all clients. The underlying issue is resolved.
Update
April 25, 2023 at 7:37 AMUTC
Update
April 25, 2023 at 7:37 AMUTC
The turn interface is loading for most of the clients. However, we still some disruptions. We are working to get it resolved as soon as possible.
Update
April 25, 2023 at 6:01 AMUTC
Update
April 25, 2023 at 6:01 AMUTC
We have identified an issue due to which the Turn interface is not loading. The above issue is impacting all customers on our shared cluster https://whatsapp.turn.io and private clusters. We are working to resolve the issue as quickly as possible.
Investigating
April 25, 2023 at 6:00 AMUTC
Investigating
April 25, 2023 at 6:00 AMUTC

Turnio - Turn interface is not loading – Incident details