Turnio - Delay in message processing – Incident details

All systems operational

Delay in message processing

Resolved
Major outage
Started about 3 years agoLasted about 7 hours
Updates
  • Resolved
    Resolved
    The cause for message processing delay has been identified and rectified. This incident did not affect all numbers, however those numbers affected would have seen intermittent delays in message processing. Normal operation has been restored.
  • Investigating
    Investigating
    We have identified further delays in message processing, Turn engineers are investigating.
  • Resolved
    Resolved
    Whilst some additional message processing delay was observed whilst monitoring, no delays are currently being observed.
  • Monitoring
    Monitoring
    The cause for message processing delay has been identified and rectified. We are continuing to monitor the situation.
  • Update
    Update
    There's currently a delay in messages being processed, Turn engineers are investigating.
  • Investigating
    Investigating