Slightly delay in message indexing

Resolved

Major outage

Started over 4 years agoApril 21, 2022Lasted 4 daysApril 21, 20222:00 PMApril 25, 202210:51 AMUTC

Updates

Resolved
April 25, 2022 at 10:51 AMUTC
Resolved
April 25, 2022 at 10:51 AMUTC
The new version has been released successfully.
Update
April 21, 2022 at 2:01 PMUTC
Update
April 21, 2022 at 2:01 PMUTC
We are pausing message indexing for a few minutes as part of our current release. During this time there will be a delay for messages to appear in the Turn UI. Message sending and receiving will not be impacted. This will affect customers on app.turn.io around 16:00 GMT+2. Private Cloud customers will not be impacted.
Investigating
April 21, 2022 at 2:00 PMUTC
Investigating
April 21, 2022 at 2:00 PMUTC

Turnio - Slightly delay in message indexing – Incident details