Turnio - Infrastructure rolling restart – Incident details

UI & Helpdesk experiencing degraded performance

Infrastructure rolling restart

Resolved
Major outage
Started about 4 years agoLasted about 3 hours
Updates
  • Resolved
    Resolved
    The upgrades have completed and everything's been operating normally since 19:20 UTC.
  • Update
    Update
    Due to an unannounced service upgrade, the cluster powering app.turn.io was restarted. This may cause some intermittent interruptions in messaging and delays in messages being available in search. We'll update this status update once completed.
  • Investigating
    Investigating