Turnio - Error while sending media messages and templated messages with buttons. – Incident details
UI & Helpdesk experiencing degraded performance
Error while sending media messages and templated messages with buttons.
Resolved
Major outage
Started over 4 years agoLasted about 7 hours
Updates
Resolved
Resolved
The issue of sending media messages and templated messages with button is now resolved. All systems are working as expected.
Monitoring
Monitoring
The issue persists at WhatsApp's end. Messages templates with Buttons and Media messages are impacted due to this outage. We are closely following the updates from WhatsApp.