Turnio - Irregular media attachement behaviour – Incident details

All systems operational

Irregular media attachement behaviour

Resolved
Major outage
Started over 5 years agoLasted 26 days
Updates
  • Resolved
    Resolved
    This issue has been resolved.
  • Update
    Update
    We're investigating some issues reported with images not being delivered via Infobip.
  • Monitoring
    Monitoring
    We are continuing to monitor media attachment behaviour over the next few days.
  • Update
    Update
    We have found an issue where attachments such as location pins and audio files are displaying incorrectly in the Turn UI. The Turn team is working to get it resolved as quickly as possible.
  • Investigating
    Investigating