Turnio - Reminders feature is currently not working correctly – Incident details

All systems operational

Reminders feature is currently not working correctly

Resolved
Major outage
Started over 1 year agoLasted about 11 hours
Updates
  • Resolved
    Resolved
    The Reminders queueing issue has been resolved, we will keep monitoring it.
  • Identified
    Identified
    We have identified an issue with the Reminders feature. Reminders are getting stuck in queued status. The above issue is impacting all customers on our shared cluster at https://whatsapp.turn.io. Private cloud customers are not affected. We are working to resolve the issue as quickly as possible.
  • Investigating
    Investigating