Turnio - Delay in message processing – Incident details

All systems operational

Delay in message processing

Resolved
Major outage
Started over 1 year agoLasted about 2 hours
Updates
  • Resolved
    Resolved
    The issue is been resolved.
  • Update
    Update
    One of the servers in the pool of available servers is misbehaving and is automatically being replaced, causing restarts of various services in Turn. These restarts can cause message delivery delays and disconnects in the user interface. It is impacting all customers on our shared cluster at https://whatsapp.turn.io. Private cloud customers are unaffected. We are working to resolve the issue as quickly as possible.
  • Investigating
    Investigating