Turnio - Issue with media files – Incident details
All systems operational
Issue with media files
Resolved
Major outage
Started almost 4 years agoAugust 12, 2022Lasted 15 minutesAugust 12, 202212:2512:40 PMUTC
Updates
Resolved
UTC
Resolved
UTC
The issue has been resolved and media files work as expected again.
Update
UTC
Update
UTC
We have identified an issue with sending and receiving media files.
The above issue is impacting all customers on our shared cluster at https://whatsapp.turn.io. Private cloud customers are not affected.
We are working to resolve the issue as quickly as possible.