Turnio - Issue with media files – Incident details

All systems operational

Issue with media files

Resolved
Major outage
Started almost 3 years agoLasted 15 minutes
Updates
  • Resolved
    Resolved
    The issue has been resolved and media files work as expected again.
  • Update
    Update
    We have identified an issue with sending and receiving media files. The above issue is impacting all customers on our shared cluster at https://whatsapp.turn.io. Private cloud customers are not affected. We are working to resolve the issue as quickly as possible.
  • Investigating
    Investigating