Turnio - Delay in message processing – Incident details
All systems operational
Delay in message processing
Resolved
Major outage
Started about 3 years agoLasted about 7 hours
Updates
Resolved
Resolved
The cause for message processing delay has been identified and rectified. This incident did not affect all numbers, however those numbers affected would have seen intermittent delays in message processing. Normal operation has been restored.
Investigating
Investigating
We have identified further delays in message processing, Turn engineers are investigating.
Resolved
Resolved
Whilst some additional message processing delay was observed whilst monitoring, no delays are currently being observed.
Monitoring
Monitoring
The cause for message processing delay has been identified and rectified. We are continuing to monitor the situation.
Update
Update
There's currently a delay in messages being processed, Turn engineers are investigating.