Turnio - Delay in message processing – Incident details
All systems operational
Delay in message processing
Resolved
Major outage
Started about 4 years agoJune 04, 2022Lasted about 7 hoursJune 04, 202212:147:27 AMUTC
Updates
Resolved
UTC
Resolved
UTC
The cause for message processing delay has been identified and rectified. This incident did not affect all numbers, however those numbers affected would have seen intermittent delays in message processing. Normal operation has been restored.
Investigating
UTC
Investigating
UTC
We have identified further delays in message processing, Turn engineers are investigating.
Resolved
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Resolved
UTC
Whilst some additional message processing delay was observed whilst monitoring, no delays are currently being observed.
Monitoring
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Monitoring
UTC
The cause for message processing delay has been identified and rectified. We are continuing to monitor the situation.
Update
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Update
UTC
There's currently a delay in messages being processed, Turn engineers are investigating.