Turnio - Some disruptions in message Delivery – Incident details

All systems operational

Some disruptions in message Delivery

Resolved
Major outage
Started over 3 years agoLasted 6 days
Updates
  • Resolved
    Resolved
    The issue related to the message delivery is resolved for all clients.
  • Update
    Update
    There is an issue identified by WhatsApp team at their own end that is impacting all clients on WhatsApp business platform. Businesses running v2.39.1 and v2.39.2 of the On-Premises API are unable to respond to a customer-initiated conversation more than 7 days after the conversation was initiated. WhatsApp team is currently investigating the root cause and proposing a mitigation. We are monitoring the communications from WhatsApp team.
  • Investigating
    Investigating