Threads with Reply button is returning an error.

Resolved

Major outage

Started over 4 years agoMarch 14, 2022Lasted 10 daysMarch 14, 202210:52 AMMarch 24, 20225:27 AMUTC

Updates

Resolved
March 24, 2022 at 5:27 AMUTC
Resolved
March 24, 2022 at 5:27 AMUTC
The issue around thread is now resolved.
Update
March 24, 2022 at 5:27 AMUTC
Update
March 24, 2022 at 5:27 AMUTC
The issue around threads is now resolved.
Update
March 14, 2022 at 10:53 AMUTC
Update
March 14, 2022 at 10:53 AMUTC
We have identified an issue with the threads with reply buttons. The threads fails to load or the questions cards inside the threads are missing. In some cases the threads fails to save. The above issue is impacting few clients on our shared cluster at https://whatsapp.turn.io We are working to resolve the issue.
Investigating
March 14, 2022 at 10:52 AMUTC
Investigating
March 14, 2022 at 10:52 AMUTC

Turnio - Threads with Reply button is returning an error. – Incident details