Turnio - Button Automation not working – Incident details

All systems operational

Button Automation not working

Resolved
Major outage
Started almost 4 years agoLasted about 2 hours
Updates
  • Resolved
    Resolved
    We have resolved the issue of button automation. All features are working as expected for all clients.
  • Identified
    Identified
    We have identified an issue with the button automation. When users click on the button inside message templates that they have received then they either get a catch all message or no message at all from the service. This is impacting all clients. We are working hard to get it resolved.
  • Investigating
    Investigating