Turnio - Automatic logout – Incident details

UI & Helpdesk experiencing degraded performance

Automatic logout

Resolved
Major outage
Started over 4 years agoLasted 13 days
Updates
  • Resolved
    Resolved
    We've been observing this issue over the holidays and it is now resolved.
  • Update
    Update
    If you continue to have problems logging and get an error about an "invalid token" please delete the browser cookies for https://app.turn.ioa and https://whatsapp.turn.io and refresh
  • Update
    Update
    We've applied some extra security policy's to Turn. If you are finding yourself unable to connect, or disconnected, you need to logout and log back in again.
  • Investigating
    Investigating