Turnio - Turn Status: Dashboard loading slowly for some clients | 7 February 2020 – Incident details
All systems operational
Turn Status: Dashboard loading slowly for some clients | 7 February 2020
Resolved
Major outage
Started over 6 years agoFebruary 07, 2020Lasted 20 daysFebruary 07, 202011:43 AMFebruary 27, 20202:43 PMUTC
Updates
Resolved
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Resolved
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This issue has been resolved.
Identified
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Identified
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For clients with many collections spanning hundreds of thousands of monthly active users the Turn dashboard page was having trouble loading. We isolated the issue to collections taking longer to load than could reasonably be expected.
We are working on a fix to address this issue for these clients.