Turnio - Delay in message processing – Incident details

All systems operational

Delay in message processing

ResolvedMajor outage1 hour 45 minutes
  • ResolvedUTC
    The issue is been resolved.
  • UpdateUTC
    One of the servers in the pool of available servers is misbehaving and is automatically being replaced, causing restarts of various services in Turn. These restarts can cause message delivery delays and disconnects in the user interface. It is impacting all customers on our shared cluster at https://whatsapp.turn.io. Private cloud customers are unaffected. We are working to resolve the issue as quickly as possible.
  • InvestigatingUTC