Turnio - Conversations page not loading – Incident details

All systems operational

Conversations page not loading

ResolvedMajor outage1 hour
  • ResolvedUTC
    All issues have been resolved.
  • IdentifiedUTC
    Conversations are loading. We are addressing an issue with automations not working.
  • ResolvedUTC
    The conversation loading issue has been resolved.
  • UpdateUTC
    We have identified an issue on the shared Turn cluster resulting in the conversation page not loading. The issue is not impacting private cloud customers. We are working to resolve the issue as quickly as possible.
  • InvestigatingUTC