Turnio - Issue with media files – Incident details

All systems operational

Issue with media files

ResolvedMajor outage15 minutes
  • ResolvedUTC
    The issue has been resolved and media files work as expected again.
  • UpdateUTC
    We have identified an issue with sending and receiving media files. The above issue is impacting all customers on our shared cluster at https://whatsapp.turn.io. Private cloud customers are not affected. We are working to resolve the issue as quickly as possible.
  • InvestigatingUTC