Turnio - Delay in message processing – Incident details

All systems operational

Delay in message processing

ResolvedMajor outage7 hours 13 minutes
  • ResolvedUTC
    The cause for message processing delay has been identified and rectified. This incident did not affect all numbers, however those numbers affected would have seen intermittent delays in message processing. Normal operation has been restored.
  • InvestigatingUTC
    We have identified further delays in message processing, Turn engineers are investigating.
  • ResolvedUTC
    Whilst some additional message processing delay was observed whilst monitoring, no delays are currently being observed.
  • MonitoringUTC
    The cause for message processing delay has been identified and rectified. We are continuing to monitor the situation.
  • UpdateUTC
    There's currently a delay in messages being processed, Turn engineers are investigating.
  • InvestigatingUTC