Turnio - Some disruptions in message Delivery – Incident details

All systems operational

Some disruptions in message Delivery

ResolvedMajor outage142 hours 44 minutes
  • ResolvedUTC
    The issue related to the message delivery is resolved for all clients.
  • UpdateUTC
    There is an issue identified by WhatsApp team at their own end that is impacting all clients on WhatsApp business platform. Businesses running v2.39.1 and v2.39.2 of the On-Premises API are unable to respond to a customer-initiated conversation more than 7 days after the conversation was initiated. WhatsApp team is currently investigating the root cause and proposing a mitigation. We are monitoring the communications from WhatsApp team.
  • InvestigatingUTC