Turnio - Error while sending media messages and templated messages with buttons. – Incident details

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Error while sending media messages and templated messages with buttons.

ResolvedMajor outage7 hours 4 minutes
  • ResolvedUTC
    The issue of sending media messages and templated messages with button is now resolved. All systems are working as expected.
  • MonitoringUTC
    The issue persists at WhatsApp's end. Messages templates with Buttons and Media messages are impacted due to this outage. We are closely following the updates from WhatsApp.
  • InvestigatingUTC