Turnio - Irregular media attachement behaviour – Incident details

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Irregular media attachement behaviour

ResolvedMajor outage625 hours 34 minutes
  • ResolvedUTC
    This issue has been resolved.
  • UpdateUTC
    We're investigating some issues reported with images not being delivered via Infobip.
  • MonitoringUTC
    We are continuing to monitor media attachment behaviour over the next few days.
  • UpdateUTC
    We have found an issue where attachments such as location pins and audio files are displaying incorrectly in the Turn UI. The Turn team is working to get it resolved as quickly as possible.
  • InvestigatingUTC