Turnio - Notice history

The issue has been resolved and we will continue to monitor the situation.

Automations are suffering from degraded performance. This is causing the delayed responses for many users. We are working to resolve the issue. There might a downtime of around 15 mins at 7:40 am UTC.

The issue related to delayed responses is resolved.

We have identified an issue that is causing the delay in automated responses. This impacts all clients in Turn shared cluster. We are investigating the issue.

All issues have been resolved.

Conversations are loading. We are addressing an issue with automations not working.

The conversation loading issue has been resolved.

We have identified an issue on the shared Turn cluster resulting in the conversation page not loading. The issue is not impacting private cloud customers. We are working to resolve the issue as quickly as possible.