Turnio - Notice history

All systems operational

Messaging & API - Operational

100% - uptime
Jun 2026 · 99.56%Jul · 100.0%Aug · 100.0%

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Jun 2026
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Aug 2026

UI & Helpdesk - Operational

100% - uptime
Jun 2026 · 99.56%Jul · 100.0%Aug · 100.0%

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Jun 2026
Jul 2026
Aug 2026

WhatsApp Cloud API - Operational

100% - uptime
Jun 2026 · 99.56%Jul · 100.0%Aug · 100.0%

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Jun 2026
Jul 2026
Aug 2026

Notice history

Aug 2026

Routine Maintenance
Scheduled for August 14, 2026 at 3:00 AM – 3:00 AMUTC
  • Planned
    August 12, 2026 at 6:51 AMUTC
    Planned
    August 12, 2026 at 6:51 AMUTC

    Routine system maintenance will be performed. As a result service disruption may occur impacting all customers on app.turn.io. Private cloud customers will not be impacted.

    What you need to know:

    • During this time reduced availability of the Turn.io web application should be expected.

    • During this time a delay in message delivery should be expected.

Routine Maintenance
  • Completed
    August 07, 2026 at 3:00 AMUTC
    Completed
    August 07, 2026 at 3:00 AMUTC
    Maintenance has completed successfully
  • In progress
    August 07, 2026 at 2:00 AMUTC
    In progress
    August 07, 2026 at 2:00 AMUTC
    Maintenance is now in progress
  • Planned
    August 04, 2026 at 8:12 AMUTC
    Planned
    August 04, 2026 at 8:12 AMUTC

    Routine system maintenance will be performed. As a result service disruption may occur impacting all customers on app.turn.io. Private cloud customers will not be impacted.

    What you need to know:

    • During this time reduced availability of the Turn.io web application should be expected.

    • During this time a delay in message delivery should be expected.

Jul 2026

Routine Maintenance
  • Completed
    July 29, 2026 at 3:00 AMUTC
    Completed
    July 29, 2026 at 3:00 AMUTC
    Maintenance has completed successfully
  • In progress
    July 29, 2026 at 2:00 AMUTC
    In progress
    July 29, 2026 at 2:00 AMUTC
    Maintenance is now in progress
  • Planned
    July 28, 2026 at 7:10 AMUTC
    Planned
    July 28, 2026 at 7:10 AMUTC

    Routine system maintenance will be performed. As a result service disruption may occur impacting all customers on app.turn.io. Private cloud customers will not be impacted.

    What you need to know:

    • During this time reduced availability of the Turn.io web application should be expected.

    • During this time a delay in message delivery should be expected.

Routine Maintenance
  • Completed
    July 09, 2026 at 3:00 AMUTC
    Completed
    July 09, 2026 at 3:00 AMUTC
    Maintenance has completed successfully
  • In progress
    July 09, 2026 at 2:00 AMUTC
    In progress
    July 09, 2026 at 2:00 AMUTC
    Maintenance is now in progress
  • Planned
    July 07, 2026 at 9:10 AMUTC
    Planned
    July 07, 2026 at 9:10 AMUTC

    Routine system maintenance will be performed. As a result service disruption may occur impacting all customers on app.turn.io. Private cloud customers will not be impacted.

    What you need to know:

    • During this time reduced availability of the Turn.io web application should be expected.

    • During this time a delay in message delivery should be expected.

Jun 2026

Routine Maintenance
  • Completed
    June 27, 2026 at 6:39 AMUTC
    Completed
    June 27, 2026 at 6:39 AMUTC
    Maintenance has completed successfully.
  • In progress
    June 27, 2026 at 6:00 AMUTC
    In progress
    June 27, 2026 at 6:00 AMUTC
    Maintenance is now in progress
  • Planned
    June 25, 2026 at 7:15 AMUTC
    Planned
    June 25, 2026 at 7:15 AMUTC

    Routine system maintenance will be performed. As a result service disruption may occur impacting all customers on app.turn.io. Private cloud customers will not be impacted.

    What you need to know:

    • During this time reduced availability of the Turn.io web application should be expected.

    • During this time a delay in message delivery should be expected.

Meta and WhatsApp are currently experiencing an outage on a global level
  • Resolved
    UTC
    Resolved

    Meta announced that the incident has been resolved.

    https://metastatus.com/whatsapp-business-api
    Resolved

    Jun 12 2026 2:10 PM GMT-3

    We have recovered from an earlier outage impacting Cloud API, and services have now been restored. We apologize for any inconvenience that this may have caused.

  • Monitoring
    UTC
    Monitoring

    Meta has informed that they are experiencing high service disruptions.
    We are actively monitoring the situation and will provide updates as soon as possible.

    We are currently experiencing high disruptions impacting the WhatsApp Cloud API. Our engineering teams are investigating the issue. We will provide another update within the next hour or sooner if additional information becomes available.

    https://metastatus.com/whatsapp-business-api

  • Identified
    UTC
    Identified

    WhatsApp is currently experiencing a global outage.

    We are actively monitoring the situation and will provide updates as they become available.

Slightly higher latency being observed in API endpoints
  • Resolved
    UTC
    Resolved

    This incident has been resolved. Latencies across the product are back to normal.

  • Identified
    UTC
    Identified

    We are currently experiencing a slight delay in our API endpoints which might be affecting navigating the Turn.io interface and a slight delay in API endpoint responses.

    We have already tracked down the issues and are now working on addressing them.

Jun 2026 to Aug 2026

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