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Incident

Backlog on search

Resolved | Dec 22, 2020 | 11:22 GMT+01:00

The issue was resolved, all backlogged messages that were still waiting to be made available in the search and collections results have been processed.

Open | Dec 21, 2020 | 14:12 GMT+01:00

We're seeing a backlog build up on our search infrastructure. This can result in a delay in messages and chats becoming visible in collections. We're working on resolving this.

Messaging is unaffected by this.

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