Resolved | Dec 22, 2020 | 11:22 GMT+01:00
The issue was resolved, all backlogged messages that were still waiting to be made available in the search and collections results have been processed.
Open | Dec 21, 2020 | 14:12 GMT+01:00
We're seeing a backlog build up on our search infrastructure. This can result in a delay in messages and chats becoming visible in collections. We're working on resolving this.
Messaging is unaffected by this.