Resolved | Aug 12, 2022 | 14:40 GMT+02:00
The issue has been resolved and media files work as expected again.
Open | Aug 12, 2022 | 14:26 GMT+02:00
We have identified an issue with sending and receiving media files.
The above issue is impacting all customers on our shared cluster at https://whatsapp.turn.io. Private cloud customers are not affected.
We are working to resolve the issue as quickly as possible.