Turnio - Notice history

The issue of sending media messages and templated messages with button is now resolved. All systems are working as expected.

The issue persists at WhatsApp's end. Messages templates with Buttons and Media messages are impacted due to this outage. We are closely following the updates from WhatsApp.

The issue pertaining to loading of conversations is now resolved. All features are working as expected.

We have encountered an error at our end due to which either turn is not loading or the collections/automations are not available. This is impacting all clients on app.turn.io. It is not impacting private clouds. Our engineers are working to get it resolved as soon as possible.

Content distribution network outage ended. All systems are working as expected.

The content distribution network that is used to serve the Turn frontend application is currently experiencing a major outage. This outage might impact some of our clients. Some of our clients might not be able to load the turn application. We are monitoring the situation.

Clients on Infobip can now send and receive messages. The issue is resolved now.

We have observed that the message delivery for clients on Infobip BSP fails. This is happening for all inbound and outbound messages. The issue is impacting only those clients who are on Infobip. We are working to resolve the issue as soon as possible.