Turnio - Notice history

The server in question has been replaced and services are operating normally again.

One of the servers, responsible for 2-3% of the workload, is under performing due to it running out of memory for the work assigned to it. This is causing some numbers to be offline. It is being replaced and extra capacity is being provisioned.

All issues have been resolved and Turn is working as expected.

The repairs are taking longer than anticipated, we're creating extra capacity to give the platform redundant capacity while repairs are taking place.

Our underlying managed infrastructure is undergoing automated repairs by Google Cloud on the Turn SaaS platform. This is causing disruption across multiple numbers as services are being migrated from poorly performing server nodes to newly provisioned server nodes.

All issues have been resolved and Turn is working as expected.

The issue is been resolved.

One of the servers in the pool of available servers is misbehaving and is automatically being replaced, causing restarts of various services in Turn. These restarts can cause message delivery delays and disconnects in the user interface. It is impacting all customers on our shared cluster at https://whatsapp.turn.io. Private cloud customers are unaffected. We are working to resolve the issue as quickly as possible.